Bramco Inc, and our family of companies, endorses and promotes a Total Quality Management (TQM) operating philosophy we refer to as the “Bramco Way”. The Bramco Way is how we manage our day-to-day business through fact-based decision making to meet our customers’ needs. The Bramco Way is based on five fundamental building blocks:
Everyone in our organization understands that our success is dependent on our ability and willingness to listen to and meet our customers’ needs.
Everyone in our organization realizes business needs change continuously and therefore must be innovative to fill customers’ needs.
Everyone in our organization understands that we must improve our competitive advantage by using fact-based problem solving methods, tools and techniques.
Individually or in teams everyone in our organization is committed to serving our customers and participating in continuous improvement activities.
We value mutual learning opportunities through open sharing of management practices, networking, and a wide range of groups to create new learning.